Frequently asked questions
The questions we are actually asked, answered without marketing language.
Using the tools
How do I download a video?
Copy the video’s link, paste it into the box on the home page, and press Get Formats. The server reads the list of streams the platform is offering and shows you the resolutions available with their approximate file sizes. Pick one and the file downloads. Choose MP3 instead if you only want the audio.
Do I need an account?
No. There are no accounts, no sign-up and no password. Nothing on the site requires you to identify yourself, which is also why we hold so little data about you.
Is it free? Is there a catch?
It is free, and the site is funded by advertising. The ads are labelled and are never disguised as download buttons. There is no paid tier and no trial that starts charging.
Which quality should I choose?
720p is the sensible default for phone and tablet viewing. 1080p is worth it on a laptop or TV. Above 1080p the file grows several times over for a difference most people cannot see at normal viewing distance. Our guide on video formats goes into the detail.
Why is the high-resolution download slower?
Platforms store anything above 720p as separate video and audio streams. Both have to be fetched and then merged into one playable file before it can be sent to you, and that merge takes time proportional to the length and size of the video.
What is the difference between fast and accurate transcription?
Fast runs at roughly real-time and is fine for clear, single-speaker audio. Accurate is several times slower and noticeably better with accents, background noise and multiple speakers. Run Fast first; if you keep re-reading sentences to work out what was meant, re-run in Accurate.
When something does not work
It says the video is private, removed or unavailable
The video is not publicly accessible. Open the link in a private browser window to check — if it does not load there either, there is nothing for the tool to fetch. This also covers videos deleted by their uploader and videos blocked in the server’s region.
It says the video requires login or authentication
The content is age-restricted, members-only, or behind a paywall. We do not bypass those gates, deliberately. There is no setting that changes this.
A platform that used to work has stopped
Platforms change how they deliver media regularly, and each change breaks downloaders until the underlying tooling catches up. These outages are usually temporary. If a platform has been failing for more than a few days, tell us at support@allinonevideodownload.com with an example link.
The download stops partway through
Usually a dropped connection on a large file. Retry, and consider a lower resolution — a 2160p download can exceed a gigabyte and is far more likely to be interrupted than a 720p one.
Can I download a live stream?
Not while it is still running — there is no completed file to fetch. Once the stream ends and the platform publishes the archive, the archive link works normally.
Privacy and your files
What happens to the files I upload?
They are written to a temporary working directory, processed, and deleted as soon as your result has been delivered. They are not retained, not indexed, not reviewed by staff and not used to train any model of ours.
Do you keep a record of what I download?
No. Links you paste are used to serve that one request and are not stored against you in any profile or download history. We keep ordinary web-server logs for up to 30 days for security and fault-finding.
Does the Document Summarizer send my file anywhere?
Yes — text extracted from your document is sent to OpenAI to generate the summary. Please do not upload confidential or sensitive material to it. Downloading, audio extraction and transcription all run on our own servers and do not send your media to a third party.
Can I use the site without advertising cookies?
Yes. Every tool works with all optional cookies blocked. You will still see advertisements, but they will be generic rather than tailored. The Cookie Policy lists every way to turn them off.
What you are allowed to download
Is downloading videos legal?
It depends entirely on the video and on where you are. Downloading your own uploads, public domain material, or content licensed for reuse is fine. Downloading someone else’s protected work without permission is copyright infringement. Separately, most platforms’ terms of service prohibit downloading except through features they provide, and that obligation binds you regardless of copyright law.
Does crediting the creator make it allowed?
No. Attribution is not permission. Nor is the video being publicly available, nor keeping the clip under 30 seconds, nor adding “no copyright infringement intended”. Our copyright guide explains what actually does make a use permissible.
Can I download private or members-only content?
No, and the Service will not do it. We do not circumvent access controls. A private post is private because someone chose that, and we are not going to build around that choice.
I am a rights holder and my work is being misused
Our Copyright & DMCA page sets out exactly what a valid notice needs to contain. Complete notices are acknowledged and acted on within 48 hours, and we terminate access for repeat infringers.
Still stuck?
Email support@allinonevideodownload.com with the link you pasted and the message you saw — those two details resolve most reports immediately. The guides cover the longer topics in depth.